Mice Infestation Specialists
We are SRA Regulated Solicitors
We cover all of England & Wales

What are mice infestation claims?

Mice infestation claims typically arise when a property becomes infested with rodents like mice, which can cause both physical damage to the property and pose health risks to its occupants.

Your landlord has a legal obligation to ensure that your home is safe, habitable, and maintained to a reasonable standard. It is their responsibility to provide a living environment that meets these requirements.

There are specific legal procedures you must follow and we will guide you through the process and advise you on the best course of action.

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Excellent

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Based on 103 reviews

Star Rating

Great service

I had been dealing with a pigeon infestation in my flat for months, so I turned to a solicitor for help. Thanks to their hard work, my landlord was held accountable and required to address the infestation properly.

Florence

Star Rating

Successful legal action

I’d been living with a cockroach infestation in my flat that my landlord failed to address. My solicitor was supportive from the beginning, they helped build a strong case for court. I’m extremely grateful for the outcome.

Kieran W

Star Rating

Highly recommend SLS

My solicitor represented me in court and throughout the entire process, my landlord was prosecuted for failing to resolve the infestation in my property which also began to affect my neighbours. I highly recommend.

Kirsty

Star Rating

Insect infestation treated

After getting no where with my landlord, I contacted this company after a recommendation, they acted straight away and kept me updated throughout, the infestation was removed thanks to all their help.

Nathan F

Star Rating

Very professional firm

I contacted SLS after the council ignored my complaints for months, they acted quickly and sent a surveyor to view my property and the infestation. My case was brought to court, and my solicitor won. Highly recommend.

Suzanne

Star Rating

Thank you for the help

My solicitor guided me through the whole legal process and brought my case to court, my complaints were ignored for months until the court hearing forced my landlord to treat the rats which took over my house.

David

Star Rating

Great service thank you

SLS helped me claim against my landlord as he constantly ignored my complaints about the mice infestation in my house. This caused a lot of stress, my solicitor ensured the infestation was removed very quickly.

Gary

Star Rating

Landlord treated infestation

My landlord would not remove the wasp’s nests in my property, even though I am allergic, my house also had an ant infestation. My solicitor handled my case from start to finish, the infestation was finally treated.

Andy

Star Rating

Compensation received

I contacted SLS as the council wouldn’t treat the cockroach infestation in my kitchen, SLS helped with this and a housing disrepair claim, they ensured the cockroaches were removed and I received compensation. Thank you.

Georgia

Star Rating

Rat infestation removed

My house had a rat infestation which damaged furniture, clothing, electrics etc, the housing association did not respond to my complaints. My solicitor helped me with a claim, the housing association treated the infestation.

Lisa D

Star Rating

Helpful and understanding team

The wasp infestation in my house was treated in time for my child’s birth and I received compensation due to also having a housing disrepair case. The team were very helpful and understanding of my situation.

Lucy H

Star Rating

Mice infestation removed

I had been waiting for 12 months for the housing association to treat the mice infestation in my garden but got nowhere. A friend recommended this company and within 2 months the mice were gone. I recommend.

Paul

Star Rating

Excellent legal guidance

They offered excellent guidance and assisted me in claiming against my landlord due to her ignoring the cockroach infestation in my property, the problem began to affect my mental health until my solicitor stepped in.

Sarah B

Star Rating

Thank you for all your help

The council ignored my complaints about the pigeons nesting in my flat, even though they had damaged my property and also caused extreme distress to my children. SLS helped me claim for this and they were removed.

Mark

Star Rating

Infestation treated

My solicitor assisted me from start to finish with my pest infestation claim, she ensured the infestation was treated quickly after my landlord ignored me for months. I highly recommend to anyone in a similar situation.

Richard

Star Rating

Highly recommend SLS

This company helped with the rat infestation in my house as I wasn’t getting anywhere with the housing association, they acted promptly to get the case rolling, and the infestation was removed in a matter of weeks.

Claire

Start your infestation claim today

We are National Solicitors specialising in pest infestation, we will assist you with claiming against your landlord. Contact us now before the situation worsens.

Start your infestation claim

We explain the claim process below, including the legal steps we’ll take—such as serving the required 21 day warning notice and applying to court—to help you bring a case against your landlord in line with the Environmental Protection Act 1990.

Assess your eligibility for an EPA claim

We will determine whether you meet the specific criteria required to make a claim under the Environmental Protection Act, this involves evaluating if the issues you are experiencing fall within the scope of your landlord’s responsibilities.

Serve the required notice

We will serve the required 21 day warning notice, the notice informs your landlord that they have 21 days to take action and resolve the matter, or they will face legal action.

Instruct environmental surveyor

If the landlord has failed to resolve the infestation, we instruct an environmental surveyor to carry out an assessment of the infestation. This includes identifying the source and extent of the infestation and determining if the landlord’s failure to maintain the property has contributed to the issue.

File the claim at Magistrate's Court

Should the landlord not resolve the matter within 21 days, we will draft and file the claim at the Magistrate’s Court. We will prepare the legal documents and submit those to the court.

Represent you in court

Upon filing the claim, our solicitors will represent you in court. We will present your case to the court and  handle all formal court procedures to support your claim from start to finish.

Pest infestation removed

The pests will be abated from the property using appropriate control measures. The underlying cause of the infestation will be addressed by sealing entry points, repairing any structural defects, and removing waste. Ongoing prevention will be supported through follow-up measures, including regular inspections and monitoring.

Landlord Responsibilities for mice in your home.

By law, your landlord is responsible for maintaining and repairing your home to ensure it is safe, habitable, and free from infestations.

You may be entitled to make a claim if mice are entering your property due to poor maintenance or disrepair. If the infestation is linked to your landlord’s failure to act, they are legally required to treat it as a health hazard and take immediate steps to resolve the issue.

Some landlords fail to meet their legal responsibilities or deny liability all together. If your landlord refuses to carry out the necessary repairs and you’ve been significantly affected as a result, our team can help you pursue a claim.

For more information about our services, or to find out exactly where you stand and the range of options available call us today on freephone
0333 090 6001

Tenant Responsibilities for mice.

While landlords have legal duties, tenants also have responsibilities, if mice have entered your home due to your actions, the responsibility of dealing with the issue may fall to you.

Tenants are expected to keep their homes clean and hygienic, failing to dispose of food waste properly or maintaining an unclean environment can attract mice and may be considered a breach of tenancy, tenants may be partly liable if their behaviour contributes to a pest infestation.

It is your duty to report signs of infestation to your landlord promptly, delayed reporting can worsen the problem and affect your ability to hold the landlord accountable. Maintaining a clean home and communication with your landlord helps prevent issues and protects your rights.

Start your infestation claim today

We are National Solicitors specialising in pest infestation, we will assist you with claiming against your landlord. Contact us now before the situation worsens.

Frequently asked questions

What is a mice infestation?

A mice infestation occurs when mice invade a property in large enough numbers to cause damage, spread disease, or create a persistent nuisance. Common signs of an infestation include droppings around the home, chewed wires or walls and evidence of nesting areas. If you notice any of these signs and an infestation is confirmed, your landlord is legally responsible for taking appropriate steps to resolve the issue.

How are mice dangerous to your health?

Mice pose significant health risks as they can carry and spread a variety of diseases. They are known carriers of bacteria, viruses and parasites and can contaminate food and surfaces, increasing the risk of food poisoning and other infections.

Can I claim compensation for a mice infestation?

Yes, you may be able to claim compensation for a mice infestation if it results from your landlord’s failure to maintain the property in accordance with legal obligations, particularly as part of a housing disrepair claim. To be eligible, you must first report the issue and give your landlord the opportunity to resolve it. They are expected to take all reasonable steps to address the problem. If they fail to act, you may then have grounds to pursue a compensation claim.

Why do you need a solicitor to claim for a mice infestation?

Handling a mice infestation can be difficult, especially if your landlord fails to fulfil their legal responsibilities. Under the Environmental Protection Act 1990, landlords are obligated to keep residential properties safe and free from infestations. If they ignore the issue after being notified, you may have the right to take legal action. A solicitor can help you navigate the legal process, gather the necessary evidence, and hold your landlord accountable. Our solicitors specialise in these cases and are committed to ensuring your right to a clean, pest-free home is upheld.

Does my landlord legally have to remove the infestation?

Yes, under the Environmental Protection Act 1990, your landlord is legally required to ensure the property remains free from mice infestations, especially when it amounts to a statutory nuisance.

Is my landlord responsible for the mice infestation, or am I?

The first step is to assess the severity of the mice infestation and identify its likely cause. We will visit your property to conduct a thorough inspection of the situation. If the infestation has resulted from issues such as failing to dispose of rubbish or leaving food waste exposed, you will be responsible for addressing and removing the mice.

My health has been affected by the mice, can I claim for this?

Yes, you can take legal action if a mice infestation has affected your health under the Environmental Protection Act 1990. A mice infestation may be considered harmful if it causes illness, particularly by spreading diseases. To support your case, it’s important to provide evidence such as medical records, photos or videos, and documentation of the infestation.

What if my landlord is ignoring my complaints about the mice?

If your landlord is ignoring your complaints about a mice infestation, it’s crucial to act quickly, as delays can make the problem worse and weaken your ability to hold the landlord responsible. If your landlord still fails to address the issue, you may need to pursue legal action to protect your rights.

What if my landlord blames me for the mice infestation?

If the mice infestation stems from poor maintenance or disrepair in the property, your landlord is legally responsible for dealing with it, regardless of any attempts to blame you. We will support you in gathering evidence to show that the issue isn’t your fault and help you assert your rights.

Am I eligible to claim for a mice infestation?

You may be eligible to claim for a mice infestation if it is due to your landlord’s failure to properly maintain the property or to address the issue after being informed. Eligibility often depends on whether the infestation is linked to disrepair or neglect on the landlord’s part. To pursue a claim, you typically need to have reported the problem and allowed your landlord a reasonable opportunity to resolve it. If they fail to act, you may have grounds to seek a resolution through legal means.